This Privacy Policy describes the policies and procedures of BloomsSpace Inc. ("Company", "We", "Us", or "Our") on the collection, use, and disclosure of Your information when You use the Service. It explains Your privacy rights and how the law protects You.

By using BloomsSpace, You agree to the collection and use of information in accordance with this Privacy Policy. The latest version is always available at: https://bloomsspace.com/privacy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to BloomsSpace Inc.
Service refers to the BloomsSpace platform, including our content management and social media scheduling tools.
Personal Data is any information that relates to an identified or identifiable individual.
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Third-party Social Media Service refers to any social network website through which a User can log in or create an account to use the Service.

Information We Collect

Personal Information You Provide

When you create an account, use our services, or communicate with us, we collect:

Name and email address
Account credentials
Billing information
Profile information
Communication preferences

Usage Data

We automatically collect information when using the Service, including:

IP address and device identifiers
Browser type and version
Pages visited and features used
Time and date of visits
Usage patterns and interactions

Third-Party Social Media Account Data

When you connect social media accounts (e.g., Instagram, Facebook, LinkedIn, Twitter), we only access data you explicitly authorize via each platform's API:

Account name and profile information
Content and posting history
Analytics and engagement metrics
Scheduling permissions

This data is collected only upon connection of your social media accounts and is deleted when you remove the connection.

How We Use Your Information

BloomsSpace uses personal data to:

Provide and maintain our content management and scheduling services
Process payments and manage subscriptions
Send service updates and account notifications
Provide customer support and respond to inquiries
Analyze usage patterns to improve our platform
Send marketing communications (with your consent)
Detect and prevent fraud or abuse
Comply with legal obligations

Data Security and Access

We implement industry-standard security measures to protect your data:

We never store social media passwords - authentication is handled through official platform APIs
Access tokens are encrypted and stored securely
User passwords are hashed and salted using strong cryptographic methods
All data is encrypted at rest and in transit
Regular security audits and updates are performed

Data Retention and Deletion

We retain personal data only for as long as necessary to provide services and comply with legal obligations. If you delete your account:

Your personal data will be deleted from active systems within 30 days
Social media connections will be removed immediately
Backup data will be removed within 90 days
Some information may be retained longer if required by law or for legitimate business purposes

Your Rights and Choices

You have the right to:

Access and update your personal information
Disconnect social media accounts
Opt out of marketing communications
Export your data
Delete your account and associated data
Object to certain data processing activities

Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we become aware that we have collected Personal Data from anyone under 13 without parental consent, we will take steps to remove that information from our servers.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

Contact Us

For privacy-related questions or concerns, please contact us at:
Email: bloomsspace.ai@gmail.com

Data Protection Officer

Our Data Protection Officer can be contacted at:
Email: bloomsspace.ai@gmail.com